Frequently asked questions...
Who owns the site? How do I know it’s legit?
We’re a couple of friends, who live in Ilkeston, Derbyshire. We’ve been selling on EBay for years (check us out at EBay: The Birdcage Store) but with ever increasing costs, we’ve decided to launch our own website, so that we can offer you the best deals (and an excuse to buy more stock!)
How quickly will I receive my order?
We aim to send out orders the same day if placed before 15.00 on weekdays, using Royal Mail's 48-hour tracked service. If you need something urgently, let us know, so we can come up with best solution.
Do the items you sell have any defects?
We procure high-quality items that meet our standards. In rare cases of imperfections, we will provide details of the fault and provide them at increased discount rates.
Do you have my size if it isn't listed?
Maybe! We are receiving new stock every week, so if you see something you like, drop us a message and we can see if we have in your size - or keep an eye out for it in new deliveries.